Most Board Investigations Don’t Start With Gross Negligence.
They start with documentation.
- A missed detail.
- An unclear rationale.
- A red flag that wasn’t addressed clearly in the chart.
When a complaint is filed, the board doesn’t evaluate what you meant.
They evaluate what you documented.
If you treat patients, this applies to you whether you work in outpatient, acute care, schools, home health, or private practice.
This training shows you exactly where therapists get vulnerable and how to close those gaps.
Save My Free Seat!
Hi, we’re Stephanie Mayer, PT, DPT, CRRS Nicole Poppert, MS, OTR/L, CRRS- the Note Ninjas and Michael Uzar, MJ, PT, DPT, CPHRM
How Board Complaints Actually Start
- Most investigations don’t begin with gross negligence.
- They begin with documentation gaps, unclear reasoning, or missed red flags.
- We’ll walk through real rehab scenarios and show how routine cases escalate into formal complaints.
The Documentation Patterns That Trigger Scrutiny
- Not all documentation mistakes carry equal risk.
- You’ll learn the specific charting patterns that attorneys and boards look for and how to document clinical reasoning in a way that protects you.
- Practical examples. No legal jargon.
How to Protect Your License Starting Now
- You’ll leave with clear strategies you can implement immediately including what to adjust in your daily documentation and what to do if you ever receive notice of a complaint.
- This is about prevention, not panic.
You’ll walk away with practical, scenario-based strategies you can apply the
very next day.
FAQs
frequently asked questions
Who is this training for?
When is the training?
Do I need to attend live?
Why is this training free?
Protect Your License Before a Complaint
Ever Happens
Every day, good therapists lose their license over preventable mistakes. This free training shows you how to protect your career before it’s too late.
